The best and the brightest at e-Services Awards 2008 As the world’s global players in outsourcing converged at the 8th e-Services Global Sourcing Conference and Exhibition, the road to international recognition has also been paved for the Philippines’ ICT innovators and entrepreneurs cited at the e-Services Awards 2008, a country recognition of the best and the brightest in Philippine ICT. Roll out the red carpet for this year’s winners.
Outstanding Consumer Application of the Year Total Transcription Solutions, Inc. On-the-job simulation program for MT Philippine medical transcription company TTSI or Total Transcription Solutions, Inc have developed an online on- the-job simulation (OJS) program outside an actual MT office for aspiring medical transcriptionists. The OJS program came about as most MT production facilities and MT service organizations (MTSOs) are not willing to entertain on-the-job trainees due to high overhead costs and quality assurance. According to Myla Rose Reyes, TTSI Managing Director, “The OJS program is a very unique and timely product that will help address the current shortage of medical transcriptionists in the country. This is the only product that aims to solve the problem of most medical transcription students and graduates, which is where they will find on-the-job training or OJT.” Tech Factors, Inc.: Tekkids Courseware Who says learning can’t be fun? Tech Factors Inc., a Philippine company was able to develop an ICT learning courseware materials for preschool and grade school levels. Called Tekkids Courseware, the solution is composed of interactive CDs that enhances the student’s learning experiences. Navigator Systems: Ur HR Partner A paperless solution to central process between subsidiaries and branches at a lower cost, Ur HR Partner is an IT solution that automates all the HR requirements in a company.
Outstanding Client Application of the Year Advance World Systems: ATM System Development for a major Japanese bank For two years, Philippine software company Advanced World Systems has been supporting the ATM technology and system architecture for a major bank in Japan. This ATM System developed by AWS is frequently updated “Bagging the e-Services Awards strengthens the confidence level of our customers to our company,” said Ramil Villanueva, assistant vice president for corporate planning of AWS. Media Farm, Inc.: Sun Life VUL e-learning program A pioneering effort in Philippine insurance, financialmservices, and HR training industries, Sun Life VUL e-learning Program developed by IT company Media Farm is an engaging mix of slideshows and games which learners can use to learn more about Sun Life Financial. It consists of lesson-slideshows, role playing games (RPG), simulated exams, quizzes, glossary, and downloadables.
Groundbreaking Technology of the Year EMR Global Corporation: Electronic Medical Record It could change the way Philippine healthcare delivers patient care. The Electronic Medical Record developed by EMR Global allows access of real-time data and evaluation in medical care. In the Philippines, this digital filing process could help improve the core processes of clinics and hospitals. Next IX, Inc: NEXT IX INF Philippine company Next IX, Inc. has developed a service that can incorporate computer intelligence into any telephone system. This system is based on open source technologies both hardware and software using a system architecture similar to Star trek’s “The connectivity option is limitless in INF. It can be integrated to any data/voice network possible for surveillance systems, home automation, office productivity, farming intelligence, and remote sensing,” said Roberto Suson, CEO of Next IX, Inc. He added, “This entry proves that a Filipino company can compete worldwide in innovation-- we just need to leverage on what is out there and apply it to what we know.”
Most Progressive Homegrown Company of the Year Transprocure Corporation (Back Office BPO) Transprocure is a pioneer in BPO-procurement offshore services. Established in 2001, the company’s main focus is to help companies keep costs at bay through procurement transformation. For 7 years, the company provides total end-to-end procurement services to Fortune 500 companies in North America and Asia Pacific. “Transprocure services is a compelling value proposition and we will continue to innovate and move quickly to the market to differentiate ourselves,” said Charlie Villasenor, CEO and president of Transprocure.
Pointwest Technologies (Software Development) Pointwest is an IT services company with clients in the United States, New Zealand, Australia, and the UK. Their vision is to create a Filipino brand name in IT outsourcing and is a Microsoft Certified Partner and an IBM Solutions Partner. Michael Cummings, CEO Of Vector in New Zealand, said, “Working with our IT partners HP and Pointwest allowed us to deliver an innovative solution that has cost significantly less than similar projects in international regimes.”
People Support (Contact Centers) People Support is a business outsourcing provider of customer management services, transcription and captioning, and other back office services. From a team of 50, the company is 9,300 strong by the third quarter of 2007. The first BPO with nationwide footprint, People Support’s facilities are spread in Makati, Cebu, and Baguio. An industry trailblazer, it is the first BPO in the country to have a facility of its own. Since its inception in 2001, e-Services Awards have recognized homegrown ICT companies with innovative solutions and products. ““The e-Services Awards represented a milestone for the local industry. The Philippine ICT industry produces some of the most impressive creative talent and business models in the country, and they deserve every recognition they can get,” said Trade Assistant Secretary Fe Agoncillo-Reyes, executive director of CITEM. “We want to give our best and brightest a tangible endorsement to take with them to global markets.” Some of the international personalities who joined the judging this year were David Barrett, chairman of the European Advisory Board and International Association of Outsourcing Professionals and Nora Terrado, country manager of headstrong.
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